What is KrispCall?
A cloud telephony and call center system: virtual numbers, call distribution, and recording, integrated with the rest of the operational stack.
Is Digital Reset a certified KrispCall partner?
Yes, we're a certified telephony partner for KrispCall, with direct support from the maker.
What other systems does KrispCall integrate with?
The client's CRM and the rest of the operational stack, so the voice channel isn't isolated from the rest of the commercial information.
How do you work with US-based teams?
Post go-live hypercare is operated alongside the client's team, including US-based teams, in US business hours from Panama, always with a responsible partner present.